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If the Q & As below don’t help please call us on 07 5520 5068 or email us by clicking here we’ll do our best to help.


First Aid FAQs

First Aid knowledge is extremely valuable for both you the individual and your community as it enables you to assist persons who become injured in the event of an accident or emergency situation until help arrives. First Aid skills can be applied in the home, the workplace or in public locations, thus the more First Aid certified people there are in a community the safer it becomes.

For more information click here.

Our 1-day First Aid course costs $110.00 AUD per person for a standard ticket and $100.00 AUD per person for a concessional/student ticket.

The Standard First Aid Course is a complete face to face session of 7.5 hours incorporating practical and theoretical learning and assessment (no online component).

The Express First Aid Course is a blended learning option that combines pre-course online learning and assessment with a shortened face-to-face session of 3.5 hrs. Students must complete online assessment prior to attending the face to face session.

  • Provide first aid is valid for three (3) years from date of issue
  • CPR is valid for twelve (12) months from date of issue. The Australian Resuscitation Council recommends CPR to be renewed every 12 months
  • Provide and emergency first aid response in an education and care setting is valid for three (3) years from the date of issue
  • As of the 1st of January 2014, Low Voltage rescue including CPR is valid for twelve (12) months as stated in the Electrical Safety Act 2002
  • Advance resuscitation is valid for twelve (12) months from date of issue. The Australian Resuscitation Council recommends Advance resuscitation to be renewed every 12 months

The USI is effectively an account or file number made up of letters and numbers which provides you with an online portal in which your vocational education academic outcomes are recorded. This is beneficial when applying for a job, seeking a credit transfer or demonstrating pre-requisites when undertaking further training. For further information on the USI please click here.

  • Inform FAAE of any issues or concerns you may have prior to enrolment, this may include numeracy and literacy, special needs, medical conditions, disabilities or injuries that may affect your performance
  • Wear comfortable appropriate clothing suitable for the practical requirements of the training
  • Complete training and assessment activities within agreed time frames
  • Provide appropriate and accurate personal details
  • Communicate any difficulties with completion of activities or assessment with your trainer

For further details please refer to the participant handbook.


Applying for a USI is simple and the process is available online and at no cost to you. You can apply for your USI using the USI Registry. All you need to register is one form of ID e.g. Drivers Licence, Medicare Card, Birth Certificate. To create your USI click here. First Aid Accident & Emergency can apply for a USI on your behalf. Please complete the authority form which you can access by clicking here, alternatively please call our friendly administration team on 07 55205068 for assistance.

The trainer will work with you individually and reassess you. The assessor on the day of training may require you to complete additional learning if you do not have the knowledge or skills to competently complete the course, you will also be given have the opportunity to re-sit the training as many times as necessary within a one (1) month period at no additional charge. For further information please refer to the participant handbook.

Provide First Aid formerly known as Apply first aid & Senior first aid is Workplace Level 2 first aid.

First Aid Accident & Emergency offers a hands on approach to training with progressive assessments throughout the course. Assessments undertaken include: written/oral assessments, practical and role play demonstrations and completion of an incident report form. A combination of these assessment methods will provide the participant with the required skills and knowledge to provide CPR.

FAAE highly recommends if a participant has no previous first aid experience that they complete pre-reading of the ABC of First Aid  guide prior to attending the face to face training. We also provide a great range of student resources available to all participants which is accessible 24/7 on our student resource page.

Please refer to our course terms and conditions for our fees and cancellation policy by clicking here.

You will be issued with a Statement of Attainment after successful completion of the required assessments. If you are deemed competent on the day, have pre-paid the course fees and provided your USI prior to attending the training you maybe eligible to receive your statement of attainment on the day, however we reserve the right take up to 10 working days to issue you with a statement. The nationally recognised Statement of Attainment will be issued electronically (PDF). Should you prefer an A4 paper Statement of Attainment to be issued an additional fee of $11 (including GST) would apply.

Yes you can. We will email you an electronic PDF version at no cost. If you would like a hard copy Statement of Attainment issued a fee of $11 (including GST) applies. Requests for a re-issue of a Statement of Attainment must be made in writing and sent here.

Yes, FAAE offers on site training for groups (minimum size requirements do apply). Please contact our office on 07 5520 5068 or complete the enquiry form and one of our team members will be in contact with you.

For general bookings, payment is required in full at time of booking unless otherwise agreed upon. Payment can be made by either Credit Card (MasterCard/Visa) or Direct Debit (please note direct debit funds MUST be received at least 48 hours before the class date). For payment by cash please contact the office on 07 55205068.

Direct debit:
ANZ BSB: 014-544
A/C: 1807 73819
A/C Name: First Aid Accident & Emergency Pty Ltd

Please click here for for onsite fees and bookings (minimum numbers apply). Please contact the office on 07 55205068 or click here and complete the enquiry form and one of our friendly team members will contact you.

Course fees include all training material, no other fees apply.

Course Course Fee – *All fees listed are GST free Student/Concession
Provide first aid inc CPR (HLTAID011) $110.00 $100.00
Provide CPR (HLTAID009) $50.00 $45.00
Education & Child Care First Aid (HLTAID012) $130.00 $120.00
Low Voltage Rescue & Provide CPR $80.00 $75.00

Low Voltage Rescue and CPR FAQs

The standard price for our Low Voltage Rescue course is $80.00 per person. The Student and Concession price is $75.00 per person.
Low Voltage Rescue and CPR certification is designed for electrical workers, spotters and trade assistants that may work on or around energised circuits.

Participants are required to:

  • Have 6 months of job experience within the electrical industry.
  • Be a minimum of 14 years old.
  • If under the age of 18, have a valid consent form from a parent or legal guardian.

Participants must be able to:

  • Perform uninterrupted CPR for 2 minutes.
  • Participate in role-play activities.
  • Participate in practical assessments.
  • Move a patient a minimum of 3 meters (one man drag).
The standard price for our Low Voltage Rescue course is $80.00 per person. The Student and Concession price is $75.00 per person.