Critical CellAED Recall: What You Need to Know Right Now

The Therapeutic Goods Administration (TGA) has issued a critical recall for CellAED defibrillators following the liquidation of the manufacturer, RRR Manufacturing Pty Ltd.

This is a serious safety alert for individuals, workplaces, schools, sporting clubs, medical centres, and organisations across Australia who currently own or rely on a CellAED device.

Defibrillators are designed for one purpose: to save lives during sudden cardiac arrest. If your device is unsupported, unreliable, or unable to be serviced, it may not be safe to rely on it in an emergency.

What has happened with the CellAED recall? 

RRR Manufacturing Pty Ltd, the company behind CellAED, has entered liquidation. As a result, CellAED owners may no longer have access to:

• Ongoing product support
• Servicing, maintenance, and fault handling
• Replacement parts or replacement devices
• Reliable warranty or manufacturer support

Without this support, your CellAED device can’t be guaranteed to function safely or effectively when it is needed most. Thankfully, the TGA has acted quickly by issuing a critical recall due to the potential life-threatening risks associated with unsupported medical devices.

Why this recall is important

In a sudden cardiac arrest emergency, every second counts. A defibrillator needs to work immediately and efficiently. There isn’t time to question whether the device will power on, deliver a shock, or perform as intended.

Without comprehensive support, a CellAED device may:

• Fail to deliver a shock
• Malfunction during an emergency
• Create a risk of serious harm or death

The TGA has stated that without ongoing support, there is an increased risk of safety or performance problems, and the device may not work as intended in an emergency.

What you should do

If you own or manage a CellAED device, you should take action now.

1. Stop using the device:

Remove the CellAED from service immediately. Do not rely on it during an emergency.

This means taking it out of:

• AED cabinets
• Work vehicles
• Public access points
• First aid rooms
• Sporting club facilities
• Workplace emergency stations

Once removed, it should be replaced with a trusted, supported defibrillator.

Trade in your CellAED and upgrade

First Aid Accident & Emergency can help you replace your recalled CellAED quickly and safely through our Trade In & Save program.

You can send in your old or recalled defibrillator, and we’ll recycle it responsibly while giving you over $500 off a new LIFEPAK CR2 Defibrillator Bundle. This offer applies to recalled CellAED devices, expired AEDs, and old defibrillators of any type.

View the Trade In & Save offer.

Dispose of your old device safely

Don’t leave recalled defibrillators sitting unused or kept as a backup device. You can take your CellAED to an approved waste disposal centre, or contact First Aid Accident & Emergency for help recycling your device responsibly.

Contact the liquidators

For refund or claim enquiries relating to CellAED, contact the liquidators directly: [email protected]

No replacement stock available

Because the manufacturer has stopped operations, there are no replacement units, parts, or support options available for CellAED devices. This means replacing your device is not optional. It is essential.

If your current AED cannot be supported, serviced, or trusted in an emergency, it should be removed and replaced with a reliable alternative.

Why First Aid Accident & Emergency never stocked CellAED

As a trusted defibrillator supplier, First Aid Accident & Emergency made the decision not to stock CellAED devices. This decision was based on concerns around:

• Clinical reliability
• The low-energy shock output of the device
• Real-world emergency performance
• Low Ingress Protection rating
• The importance of proven devices with a strong track record in saving lives

This TGA recall has reinforced those concerns. When it comes to life-saving equipment, reliability must always come first.

Choose a trusted AED supplier

Not all defibrillators are the same. A quality AED must be backed by strong manufacturer support, demonstrate proven emergency performance, and have ongoing servicing options.

When choosing a replacement AED, look for a device that is:

• TGA-approved
• Supported with servicing, parts, and training
• Proven in real emergency scenarios
• Designed with a high shock protocol
• Built with a high IP rating
• Backed by ongoing support

Upgrade to a LIFEPAK CR2 Defibrillator Bundle

Through the First Aid AED Trade In & Save program, you can upgrade to one of Australia’s most trusted public access defibrillators: the LIFEPAK CR2.

The LIFEPAK CR2 is designed for reliability, simplicity, and fast emergency response. It provides clear instructions to help users respond confidently during a cardiac emergency.

The Trade & Save offer applies to two popular options:

LIFEPAK CR2 Essential Wall Cabinet Bundle:

Ideal for workplaces, schools, medical centres, and public locations needing a fixed AED station.

LIFEPAK CR2 Essential Mobile Bundle:

Perfect for vehicles, sporting clubs, mobile workers, and organisations needing a portable AED solution.

Both bundles are currently available for $2,099, reduced from $2,377, with trade-in savings included.

Speak to First Aid Accident & Emergency today

First Aid Accident & Emergency has been a trusted defibrillator supplier for over 18 years. 

Our team can help you:

• Replace your recalled device quickly and safely
• Choose a clinically proven, TGA-approved AED
• Ensure your workplace or home is protected
• Access training and ongoing support
• Recycle your old AED responsibly
• Save over $500 through the Trade In & Save program

With years of real-world emergency experience, their team understands what works when seconds matter most. Call 07 5520 5068 or email [email protected] for support with your CellAED recall.